PRIVACY
Privacy Policy for Supervisor Academy
Last Updated: June 2025
At Menifield & Associates, LLC, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, Supervisor Academy app, or any related services. By accessing our services, you agree to the terms outlined below.
1. Who We Are
Supervisor Academy is a leadership development platform powered by Menifield & Associates, LLC, designed to support new and emerging supervisors. We use third-party tools such as Stripe for payment processing and GoHighLevel as our customer relationship management (CRM) platform.
2. Information We Collect
We collect the following types of personal data:
- Contact Information (name, email, phone number)
- Payment Information (via Stripe – we do not store credit card data)
- Behavioral Data (course progress, quiz scores, usage logs)
- Technical Data (IP address, device type, browser)
- Marketing Preferences
We collect information through:
- Direct user input (registration forms, surveys)
- Automated tracking (cookies, usage analytics)
- Third-party integrations (e.g., GoHighLevel, Stripe)
3. How We Use Your Information
We use your information to:
- Provide access to Supervisor Academy content and tools
- Communicate with you about programs, updates, and support
- Process payments securely via Stripe
- Personalize your learning experience
- Analyze trends and improve our offerings
- Comply with legal obligations
4. Legal Basis for Processing (GDPR Compliance)
For individuals located in the European Union or UK, we rely on the following legal bases to process your data:
- Consent – For marketing communications and cookies
- Contractual necessity – To provide the services you sign up for
- Legitimate interest – To improve services and maintain a secure platform
- Legal obligations – For tax, accounting, or legal compliance
5. How We Share Information
We only share your data with trusted third parties under confidentiality agreements:
- Stripe – Payment processing
- GoHighLevel – CRM and communication management
- Email marketing platforms – For course announcements and updates
- Analytics tools – For internal performance tracking
We do not sell your personal information.
6. International Data Transfers
Your data may be transferred to and stored in countries outside your own, including the United States. When we transfer personal data internationally, we use standard contractual clauses or other legal mechanisms to ensure your rights are protected in line with the GDPR.
7. Data Retention
We retain your personal data only as long as necessary:
- To fulfill our obligations to you
- To meet legal and regulatory requirements
- To resolve disputes and enforce agreements
8. Your Rights
Under GDPR and applicable U.S. privacy laws, you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Object to or restrict certain types of processing
- Request data portability
- File a complaint with your local data protection authority
To exercise your rights, contact: [[email protected]](mailto:[email protected])
9. Cookies
We use cookies to enhance your user experience. You may disable cookies through your browser settings, but doing so may limit functionality. A full Cookie Policy is available on our website.
10. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If you become aware that a child has provided us with personal data, contact us immediately.
11. Security
We implement appropriate administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse.
12. Changes to This Policy
We may update this policy periodically. All changes will be posted on this page with a revised date.
13. Contact Us
For questions or concerns regarding this policy or your data:
[[email protected]](mailto:[email protected])
Menifield & Associates, LLC – Newark, NJ, USA
